One of the trickiest parts of email marketing? Bringing cold subscribers back to life.
It can feel awkward — like showing up to a friend’s party after ghosting them for months. Should you call out your absence? Pretend like it didn’t happen? Send cupcakes?
Enter: The Re-Engagement Campaign.
A re-engagement campaign is your way of softly re-introducing yourself to inactive subscribers and inviting them back into your world. It’s a strategic, relationship-first move that turns quiet leads into warm leads again.
Why It’s Worth It
Here’s why this effort matters:
Inactive subscribers are still more valuable than brand new leads. They’ve already shown interest — now they just need a nudge.
Step 1: Identify Cold Subscribers
Before you write anything, you need to know who you’re re-engaging.
Search Google for guidance specific to your email platform:
- “List clean [software name]”
- “Identify cold subscribers [software name]”
Example: “Identify cold subscribers ActiveCampaign”
You’ll usually find a helpful article or tutorial directly from your platform.
Step 2: Create a 3–5 Email Nurture Series
This series should rebuild trust and value without being awkward or desperate.
Here’s a sample cadence:
Email 1: Value-First Check-In
Goal: Give value without expectations.
Include:
- A warm reintroduction
- Links to recent content (blogs, podcasts, resources) that have been well-loved by your engaged list
- A subtle invitation to click if they’re still interested
Email 2: Fun + Personal + Helpful (48 hours later)
Goal: Get them to update their email if needed.
Include:
- A short anecdote or story
- Invite them to reply with their preferred email address
- Gentle reminder of the value you bring
Email 3: Personal Nudge (48 hours later)
Goal: Encourage dialogue.
Make this email:
- Short, punchy, and casual
- Feel like a personal message
- End with a clear invitation to reply or click to stay on the list
Email 4: Graceful Exit (48 hours later)
Goal: Clean your list.
Include:
- Two clear buttons:
- “I’d like to stay on the list!”
- “Please unsubscribe me.”
Pro Tip: Include a “click to stay subscribed” option in every email of the sequence. The moment they click it, they can be removed from the re-engagement flow.
Step 3: Avoid Deliverability Drama
If you have lots of cold subscribers, break them into batches. Sending too many re-engagement emails at once can hurt your deliverability.
Rule of thumb: Stick to batches of 100 or fewer.
Step 4: Make Every Email Valuable
The goal is to:
- Remind them why they subscribed
- Showcase your value
- Invite them back into your world
This isn’t about fixing yourself — it’s about re-opening the door to connection.
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