From climbing the corporate ladder to full-time serial entrepreneur and 7-figure business builder, I’m here to share the strategies that make entrepreneurship and small business growth feel doable (and dare I say, fun). Grab a seat, get comfy, and let's make this the year your small business goes big!
Something that I repeat often inside Make It Online:
“Your language is the first perception-builder your audience ever encounters.”
Before they know your process… before they learn your method… before they understand your value… they’re interpreting your words.
We’re talking tiny shifts like a single swapped phrase, a different way of describing an offer, or more elevated way to reference your role or title.
These things seem inconsequential when you’re typing them… but on the other side of the screen, your reader is interpreting that language through their own filters:
Does this sound polished?
Does this feel established?
Does this person know what they’re doing?
Do I trust them?
Is this the right level for me?
People make authority judgments fast. Faster than any algorithm can keep up with.
And the only thing they have to go on in those first few seconds?
Your words.
So today I want to walk you through a handful of authority-elevating language swaps that, when used consistently, build a perception of leadership, clarity, and depth through intentional language that positions you in the tier you’re meant to be operating in.
Let’s get into them.
#1: “My BETA Version” → “Pilot Program for Founding Members”
❌ Why the original lowers your authority
“Beta” has become internet-code for unfinished and untested.
Most buyers don’t want to feel like the first pancake.
✅ What to say instead:
“My PILOT Program for Founding Members or Inaugural Cohort.”
It tells your audience: this is thoughtful, intentional, exclusive, and you’re being invited to shape the future of it, not to be experimented on.
#2: “My Offer Has Been Updated” → “Our Signature Program Has Been Remastered”
❌ Why the original falls flat
“Updated” feels like a quick patch. Something that happened behind the scenes that may or may not matter to them.
✅ What to say instead:
“Our Signature (or Premier) Program Has Been Remastered, Reinvented, or Reimagined.
This is the language of evolution. It communicates depth and thoughtfulness, not a tweak, but a meaningful improvement they should know about.
But over the last couple of years, there’s been a noticeable hesitation around buying courses because people fear they’re getting a collection of information rather than a linear, proven path.
A course can feel like a smorgasbord. A system feels like a strategy.
✅ What to say instead:
Lean into language that makes the buyer feel like: “If I follow this process, I will get the transformation.”
Options like:
“System”
“First-Class Education”
“[Transformation] Playbook”
“Skincare School”
“Positioning Playbook”
“Content Class”
“Brand Messaging Method”
“Applied Learning Framework”
These don’t just describe what it is – they describe who they become inside of it.
People buy direction. They buy identity. They buy clarity. Saying “system” tells them the path is structured and the result is intentional.
#4: “Service Provider” → “Lead [Role] / Head of [Department]”
❌ Why the original shrinks your positioning
“Service provider” is technically accurate, so use it when it fits best… but it’s also vague and transactional.
It sounds like you’re being hired to complete tasks rather than lead an outcome.
✅ What to say instead:
Use language that communicates ownership:
“Lead Designer”
“Lead Editor”
“Head of Content Strategy”
“Head of Wellness Strategy”
When you shift the role, you shift the perceived responsibility, and with it, the perceived value.
#5: “Is this in your budget?” → “Are you prepared to make a strategic investment?”
❌ Why the original undermines you
Budget questions put you in a “permission-seeking” position.
It instantly makes the investment feel like your concern instead of their decision.
✅ What to say instead:
Use language that honors the weight of the transformation:
“Are you prepared to make a strategic investment at the $X level?”
“Does this investment align with your growth priorities right now?”
“Is now the right time for you to step into a premium-level solution?”
It’s subtle. But it completely shifts the tone of the sales conversation from “I hope this is okay” to “Is this the level you’re ready for?”
#6: “DM me!” → “Request a Private Consult”
❌ Why the original feels too informal
“DM me!” is cute for influencers. It’s not wrong, it just doesn’t match a more elevated, consultative business model.
Daily Voxer access (or Slack or whatever platform you use), or weekly calls are the minimum of every group program on the internet – nothing wrong with them, but we don’t want you perceived as a commodity.
✅ What to say instead:
Frame the exact same delivery with elevated clarity:
“High-touch advisory access.”
“Direct strategic support inside our private channel.”
“Weekly leadership clinics.”
“On-demand voice access during business hours.”
“Personalized executive review sessions.”
The delivery doesn’t change just the interpretation does.
#8: “Join the Waitlist” → “Join the Priority Enrollment List”
❌ Why the original feels passive
A “waitlist” feels like signing up to… well, wait.
✅ What to say instead:
Use language that positions the list as valuable:
“Join the Priority Enrollment List.”
“Get on the A-List (private perks included).”
“Request Insider Access.”
“Reserve your spot on the VIP Preview List.”
And tell them why it matters:
“A-listers get first access to the experience + the full perks suite.”
“Priority Enrollment receives the upgraded package before the public.”
“Premier Preview members get the bonus stack reserved for early decision-makers.”
This way it starts to feel more like a privilege they’re excited for.
Founder of The Social Bungalow & Online Business Strategist Helping Creatives and Coaching Entrepreneurs 'Make It' Since 2018
From climbing the corporate ladder to full-time serial entrepreneur and 7-figure business builder, I’m here to share the strategies that make entrepreneurship and small business growth feel doable (and dare I say, fun). Grab a seat, get comfy, and let's make this the year your small business goes big!
Gold-standard growth tips, real talk, and damn good ideas - free for the taking. Delivered weekly from Shannon’s brain to yours.
Business growth strategist, founder, speaker, and your go-to for all things marketing, messaging, and making more money online. If it builds demand, scales simply, and sells with ease - I’m all in. I’m so glad you’re here!
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